Transform.

Experience. Improve

We help you through transformation

Process Improvement

Using Lean and 6-Sigma to help you optimize your processes, remove waste and build efficiency.

Change Management

Guiding you and your leaders lead through change and helping your teams embrace and support change successfully

Business Contingency

What's your plan B? How do you create sustainable and scalable business contingency plans? We help you keep your business running through any contingency

Customer Experience

How do you lower customer effort and increase customer satisfaction? How do you adapt your CX to the digital transformation happening and how do you get the best agent for your customers preferred channels?

Our Services

We are a versatile firm focused on assisting small and medium sized businesses and companies to improve the way they work.

Process Improvement

Do you find yourself duplicating or even having multiple handovers that increase process time and yet adds no value? We use Lean and 6-Sigma to help you optimize your processes, remove waste and build efficiency.

Business Contingency

What's your plan B? How do you create sustainable and scalable Business Contingency Plans? We help you keep your business running through any contingency with minimum disruption to your core functions

Change Management

In a world where VUCA is the new normal, how do you navigate to get through the ever changing needs of business? We guide you and your leaders to successfully drive through change and help your teams embrace and support change successfully

Customer Experience

How do you lower customer effort and increase customer satisfaction? How do you adapt your CX to the digital transformation happening and how do you get the best agent for your customers preferred channels?

Special Value Added Offer

For every service you purchase we will give you a complimentary session to help you create sustainable change.

About

Transform Strategies Limited is a Consultancy that is determined to help small and medium sized businesses and companies acquire cutting edge information on the latest tools that can help them differentiate themselves in the market while also improving internal processes and maximize their profits while reducing costs.

Our Team

Achieng Okoth

Achieng Okoth

Founder

A Senior Manager and member of the Area Leadership Team in a Multinational withing the Maritime and Logistics Sector. I definitely have a Process Improvement mind-set with a strong bias on building processes that work under any conditions and are not dependent on 'people' . My key strengths are in Operations and ability to roll out and implement large scale projects. I am currently charged with setting and implementing strategic direction for the Customer Service & Experience function and contributing to the Cluster Strategy implementation.
Possessing extensive experience in people management, coaching, making presentations, process improvement, facilitation & training, management and implementation, talent management and team motivation. I consider myself customer-centric and driven and enjoy making every interaction an experience for others. I am energetic and result oriented. I have a passion for helping people reach their potential through objectively assessing themselves and making needed adjustments to help them reach their goals. I am also passionate about empowering women in the work place and is involved in an internal training program for women in leadership.

Akinyi Okoth

Founder

    As the current chair of the Kenya Accreditation Services (KENAS) Testing and Calibration Technical Committee, I strongly believe that accreditation is critical in ensuring consistency and safety. I have a passion for driving standards and quality in all areas of testing and calibration. I consider this role a privilege and a means of promoting the importance of accreditation.

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    Contact

    If you have a query or are unable to find information on our site kindly reach out to us on the below form We commit to responding to all requests within 24 hrs. Please use the phone if your request is urgent.

    Contact Info

    +254 706 871 822
    info@transformstrategiesltd.com
    Off Mombasa Road, Nairobi